Care Coordinator Job at Icon Health, Las Vegas, NV

T1lpTmt5YzhRS2NTQ2lianFEK1hpdDRLbnc9PQ==
  • Icon Health
  • Las Vegas, NV

Job Description

Job description: Please read entire description for hours

About the Role

As a member of the Clinical Team, you will be responsible for supporting the Icon Orthopedic PA or NP in the execution of a patient’s treatment plan. This will involve both direct patient contact via text/email/phone as well as administrative task completion in multiple digital platforms. You will become the right hand person of the Clinician and a trusted advocate for the patient.

Responsibilities

  • Build trust with patients with an empathetic attitude and working knowledge of healthcare
  • Communicate and collaborate with external office staff as well as other members of the Icon clinical team
  • Prioritize the patient experience navigating their MSK care journey with unparalleled customer service
  • Complete tasks as directed by clinician in a fast paced environment

You May Be The Ideal Candidate if You Have...

  • At least 3 years of customer service in a healthcare setting
  • Ability to use multiple digital tools for record keeping and patient care directives
  • Excellent interpersonal skills and ability to engage patients
  • Ability to effectively communicate with other members of the Icon Team
  • Hard-working, flexible and able to handle the pressure of a fast-paced quickly evolving environment
  • Ability to problem solve independently and “think on your feet” as needs arise
  • MUST BE BILINGUAL ENGLISH AND SPANISH
  • WE HAVE 1 OPENINGS AVAILABLE:
    • 9-5 PST

Full benefits package on hire

Fully Remote

Salary 52k per year

Job Type: Full-time

Pay: $52,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Language:

  • Spanish and English (Required)

Work Location: Remote

 

Job Tags

Full time, Work at office, Flexible hours,

Similar Jobs

Caleb and Brown Pty Ltd

Execution Trader Job at Caleb and Brown Pty Ltd

 ...are: Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge... 

Freedom Behavioral

Psychiatric Nurse Practitioner (PMHNP) Job at Freedom Behavioral

 ...Job Description Job Description Salary: FULL TIME OR IDEPENDENT CONTRACTOR ROLES ATTENTION PMHNP, COME JOIN A COMPANY WITH INPATIENT FACILITIES THAT POSSESSES OVER 20 YEARS OF INPATIENT EXPERIENCE AS OPERATORS The Psychiatric Nurse Practitioner (PMHNP) works... 

Todays Dental

DENTAL ASSISTANT Job at Todays Dental

 ...Job Description Job Description Job Overview Were a patient-focused, family-friendly dental office in Livingston Texas, committed to creating a positive and comfortable experience for our patients and staff alike. Our growing team is looking for a dependable, upbeat... 

M Genio Inc

Sales and Marketing Intern Job at M Genio Inc

 ...businesses with public spaces to display targeted advertisements. We empower businesses of...  ...sales and negotiation skills. Ability to work independently and as part of a team....  ...Work Schedule: Work remotely or from a home office. To Apply: Please submit your... 

Arrowhead Orthopaedics

Medical Record Reviewer Job at Arrowhead Orthopaedics

 ...Job Type Full-time Description MEDICAL RECORD REVIEWER The Worker's Compensation Medical Record Reviewer is responsible for reviewing and summarizing medical records prior to patient's med-legal evaluation. Duties and Responsibilities:...