Job Description

**About Four Seasons:**Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Bostons glass skyscraper soars above the city as the third tallest building in Boston. The Hotels 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Bostons best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Bostons glass skyscraper soars above the city as the third tallest building in Boston. The Hotels 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Bostons best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.Join our Forbes Five-Star team and take your career to the next level at **Four Seasons Hotel One Dalton Street, Boston**! Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. For more information on Four Seasons Hotel and Resorts, please click here;**The Opportunity:**Four Seasons Hotel One Dalton Street, Boston is currently looking for an On-Call Afternoon Tea Server.Trifecta, the lobby lounge at Four Seasons Hotel One Dalton, is a lively spot offering creative cocktails, an extensive wine list and a menu of light cuisine. On weekends, Trifecta offers a modern take on the traditional High Tea.Trifecta is a dynamic new meeting place in Bostons Back Bay neighborhood and is quickly becoming a cultural hub in the city.**Basic Purpose:**Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.**Essential function of the job:*** Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each items, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotels point-of-sales system; coordinate food timings; check completed kitchen orders with the guests original order; transport items to the guest table in a timely manner to ensure proper food quality.* Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.* Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.* Breakdown, clean and set-up of tables, buffets, and food stations.* Stock paper goods, non-alcoholic beverage and other miscellaneous items for service* Work harmoniously and professionally with co-workers and supervisors.**Knowledge and Skills:**Education: High school education or equivalent experience.Experience: Minimum two years food service or related work.Skills and Abilities: * Ability to carry and balance a tray.* Ability to accurately process cash and credit card transactions.**Who We Look For:**We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.At the Four Seasons, we pride ourselves on offering a supportive and inclusive work environment, where our employees are valued and appreciated for their hard work and dedication. As a member of our team, you'll have the opportunity to work with some of the best and brightest in the hospitality industry, providing our guests with exceptional service and creating unforgettable experiences.If you're looking for a challenging and rewarding career in hospitality, and are passionate about delivering exceptional service to our guests, we'd love to hear from you.**Visa Requirements:**Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.**Some Benefits Four Seasons Employees enjoy:*** Highly competitive salaries and incentives* In-house training workshop for all employees.* Paid Sick Time Off* Complimentary Employee Meals* And much more!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - .pdfUnder Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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