Job Description

Salesforce Senior Developer CRM - Salesforce US Exempt Regular Full time Stateside Exempt 4.2 Location: Adelphi, MD (Hybrid) Summary: The Senior Salesforce Developer will support the continued growth of the Salesforce Program by delivering new features leveraging UMGC's agile framework. This role will be responsible for contributing to building and maintaining new and existing product features in our complex salesforce landscape. Duties and Responsibilities: Provide technical guidance and mentorship to contract developers, ensuring adherence to best practices in code development, configuration, and system architecture. Design and develop customized solutions on the Salesforce platform, including custom objects, flows, triggers, Apex classes, and Lightning Web Components. Ensure solutions align with Salesforce best practices and platform capabilities. Collaborate with business analysts, project managers, and stakeholders to gather requirements, translate them into technical specifications, and design effective solutions. Ensure high code quality through code reviews, unit testing, and adherence to coding standards and best practices. Design and manage complex data models, data migration, and data transformation processes within Salesforce. Implement and enforce security best practices to ensure data integrity, privacy, and compliance with relevant regulations and organizational policies. Stay updated with Salesforce releases and emerging technologies, recommending and implementing improvements to enhance system capabilities and user experience. Provide technical support and troubleshooting for Salesforce-related issues, ensuring timely resolution and minimal impact on business operations. Participate in project planning, estimation, and management to ensure timely delivery of solutions within budget and scope. Create and maintain comprehensive documentation for all technical solutions, processes, and system configurations. Identify opportunities for automation, innovation, and continuous improvement within the Salesforce environment, implementing best practices. Contribute to building a positive, can-do, high-performance culture by following effective communication. Skills : Proven experience in Salesforce development with deep platform understanding Strong proficiency in Apex programming (triggers, batch Apex, schedulable classes, REST/SOAP) Extensive experience with Lightning Component Framework (LWC and Aura) Expertise in Salesforce integration using APIs (REST, SOAP) and middleware (e.g., Mulesoft) Mastery of Salesforce declarative development (Lightning Builder, Flow) In-depth understanding of Salesforce data modeling and management best practices Strong knowledge of Salesforce security and access controls (roles, profiles, permission sets) Commitment to Salesforce best practices in development (coding standards, unit testing, documentation) Excellent problem-solving skills for designing scalable solutions for complex requirements Strong verbal and written communication skills for collaboration with cross-functional teams Experience working in Agile/Scrum development environments Proficiency in debugging and optimizing Salesforce applications for performance Understanding of UX design principles for creating user-friendly Salesforce applications Familiarity with project management tools (Jira, Confluence, Trello, Azure DevOps) Awareness of latest developments and trends in the Salesforce ecosystem Strong analytical skills with meticulous attention to detail Experience mentoring developers and providing technical leadership Customer-centric mindset with a focus on delivering value and improving user satisfaction Education & Experience Requirements : Experience: Minimum of 6 years, preferably 8+ years, of experience in Salesforce development Extensive hands-on experience as a developer with Salesforce Sales and Service Cloud Strong proficiency in Lightning Web Components (LWC), Apex, JavaScript, HTML, and CSS/SCSS Proven expertise in Salesforce Flows for UI development Solid working experience with web technologies, including XML, HTML, CSS, WSDL, SOAP, and JSON Experience with Salesforce Lightning and migrating from Salesforce Classic Nice to have experience with Salesforce OmniStudio Expertise in Salesforce integration and data migration using tools like Salesforce Data Loader and platforms such as Mulesoft Experienced in implementing and managing installed packages and connected apps Strong collaboration skills with Salesforce Administrators, Developers, and Partners Experience with Salesforce integration tools Preferred experience with Copado Enterprise for deployment and version control Experience in supporting end-users, gathering requirements, and documentation Nice to have experience with Salesforce Marketing Cloud Nice to have experience with Salesforce Education Cloud Certifications: Salesforce Developer I (Must have) Salesforce Administrator (Must Have) Salesforce Developer II (Must Have) Preferred Experience Requirements : Education: Bachelor's Degree All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD. Flexible Spending Accounts: Available for medical and dependent care expenses. Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds. Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. Hiring Range: $154,000.00 - $164,200.00 The University of Maryland Global Campus

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